The bank has made it easier for customers to manage their wealth from their phones, including a new dashboard that allows users to view their investment portfolio, whether it be stocks, unit trusts, foreign exchange, or deposits.
To ensure timely assistance, the tab-based navigation has been restructured so that customers can easily chat with an agent online or provided with the self-explanatory FAQ. Previous Article August 19, It is also very confusing that the app has multiple passwords at certain stages and even if i get them correct the app has been saying system errors. I also reported that each time there is an apple update HSBC is not talking correctly to the phone so there is a error the company take no notice of my comments.
HSBC mobile banking app on the iphone possibly the most unstable of all the banking apps I use. They are getting left behind to apps like revolut etc. Please will HSBC listen to its users and test the transfer parts properly before going live. The app was a painful process to setup but the app does work. Plenty of room for improvement though.
The layout could do with improving too. It would be better to have this on the main page so users know it exists! It would also be useful to have downloadable statements within the app. A chat or direct call feature within the app would also be advantageous - avoiding lengthy phone calls on hold! There is also no feature to update your details, e. I have accounts with NatWest and Barclays and the apps for these banks are better.
Push notifications too would be fantastic for balances, credit card bills, new statements. Lots of uses. The following data may be collected and linked to your identity:. Pay by Bank app A simple and secure way to send money for goods and services online. Biometrics A simple and secure way to log on to our mobile banking app.
Manage regular payments Manage your standing orders and Direct Debits. Manage your overdraft Apply to increase, decrease or remove an arranged overdraft. Block your card You can temporarily block your card if you've lost it but think it might turn up. Apply for a loan or credit card Get extra borrowing by topping up your existing loan or applying for a new additional loan , and apply for a credit card that works for you.
Accept the terms and conditions. Select 'Register for mobile and online banking'. Follow the on screen instructions to register and activate your Digital Secure Key. Details about Digital Banking Registration A short video with some important information on registering for mobile and online banking. Download Transcript Download Transcript This link will open in a new window.
Find out more on how to register for digital banking. Get the app on iOS. Get the app on Android. You can set up a new Digital Secure Key by following these simple steps: Open the app and enter your username. Enter this in the app then arrange for an activation code to be sent by SMS. Once this is entered, you can set up a new Digital Secure Key password.
What devices can I use the mobile banking app on? You can use our mobile banking app on: iPhones and iPads running iOS Log In Register now My account. By Jaymi McCann. August 20, am Updated am. The freshest exclusives and sharpest analysis, curated for your inbox Email address is invalid Thank you for subscribing!
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